General Conditions of Sale (CGV)
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Conditions of Sale - Hair Products
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Orders :
- All orders are subject to product availability and acceptance by Flerisse.
- Flerisse reserves the right to refuse or cancel any order for any reason, including suspected fraud or non-payment.
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Price :
- Product prices are quoted in local currency and are subject to change without notice.
- Delivery costs are calculated at checkout and may vary depending on the destination and weight of the order.
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Payment :
- Payments must be made in full at the time of ordering.
- Accepted payment methods include credit cards, bank transfers and secure online payment services.
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Delivery :
- Estimated delivery times are provided for informational purposes only and may vary depending on destination and transport conditions.
- Flerisse is not responsible for delivery delays or damage caused during transport.
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Returns and Exchanges:
- Returns and exchanges are accepted within 14 days of receipt of the product, subject to the return conditions specified in our returns policy.
- Return costs are the responsibility of the customer, except in the case of a defective or incorrect product.
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Guarantee :
- Flerisse hair products are covered by a limited warranty against manufacturing defects.
- For any warranty claims, please contact our customer service team for instructions on how to proceed.
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Responsibility :
- Flerisse declines all liability for indirect damages, lost profits or consequential damages resulting from the use of our products.
- Flerisse's liability is limited to the amount paid for the products concerned.
By placing an order on the Flerisse website, you accept these conditions of sale in their entirety. For any questions or concerns, please contact our customer service.
Note: These conditions of sale are subject to change without notice. Please check our website for the latest updates.
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